►

You will reduce or eliminate calls from customers asking for updated information on order status, shipping date, etc.  This reduces your workload and gives your customers the satisfaction of empowerment.

►

You can be pro-active and send your customers email notifications when their order ships, as a form of ‘direct customer contact and support’ to show how much you care about each and every order for your customer.

►

You will have an edge over your competitors.  Your customers can only judge you by what they see, and if you have a computer system that is more advanced, more customer-friendly and more helpful than your competitors then that is not only an asset in and of itself, but it will project an image that your entire company is more reliable, sophisticated and advanced than your competitors.

Customers see a simplified, secured view of the same order information you have, but from any web browser at any time.

Customer lookups are done on our cloud servers so your network is never exposed to the web -- with no change to your accounting software.

Web view includes reporting on current and past orders by date,
PO#, salesrep, part number, partial search in line item descriptions, etc.

MyOrderLookup will have you up and running on the web in no time, for mere dollars a day.

Customers have come to expect the kind of service they get from Amazon, eBay, and other big companies, where checking on orders or shipping status is just a click away, and email notifications are automatic. Customers are demanding that you offer the same type of transparency and accessibility that these larger companies do.  Until now these features have been beyond the reach of the average business.

MyOrderLookup integrates with no changes to your existing accounting software and is easy for your customers to use from any web browser.  Your customers go to our secure cloud server (customized with your company logo and contact information), enter their Order number and ZIP code and they're immediately presented with up-to-date information down to the line item detail. And if the order contains a UPS or FedEx tracking number, MyOrderLookup will link directly to those sites to show current delivery status.

One of the most common customer complaints is lack of personal attention and lack of information about their order status.  And the problem for you the vendor is that customers call at the worst times with the most tedious questions, like:

“What Orders do I have Open?, What’s their ship dates?, Do you have tracking numbers for that? Can you tell me when that’s scheduled to be delivered?, What’s on this PO?, Did I buy anything like this recently? When?, Can you send me a Statement of what invoices are open? Oh, and the detail on those invoices?  Oh, and…”

Sound familiar?  Don’t you wish your Company had a ‘full-serve’ solution to all your Customers’ inquires?  MyOrderLookup answers all these questions and more!

With email alerts from MyOrderLookup, your customers know the moment an order ships, or even if key information like delivery date is changed – automatically!    And if the order contains a UPS or FedEx tracking number, MyOrderLookup links directly to those sites to show up-to-date delivery information.

MyOrderLookup integrates with no changes to your existing accounting software.  Your customers are directed to our secure cloud server (with your logo and contact info) so your network is never exposed to the web.

But getting information out of your accounting system isn’t always easy, and letting every sales person into your accounting system (where they can change or even delete Orders) is dangerous!  And if you have outside sales reps calling on customers, how are they supposed to keep informed with the latest shipment or payment information back at the office?  How do they know if the customer they are calling on is behind on payments?  MyOrderLookup does all that, and more!

Even service providers find MyOrderLookup to be invaluable since you can look up partial values like serial numbers, warranty-expiration dates and more, with lightning-fast speed, any time, any place, from your laptop, tablet, or smartphone.

And with the email alerts your people can know the moment that an order ships, or even if key information like estimated delivery date is changed – automatically.  To be honest, this is probably more timely information than your people are getting right now, isn’t it?

And if the order contains a UPS or FedEx  tracking number, MyOrderLookup will link directly to those sites to show shipping status so you can instantly tell when their package is delivered – all without any changes to your existing accounting software.